KEITH ROOT BUILDING SERVICES WIN NATIONAL AUSTRALIAN ACHIEVER CUSTOMER SERVICE AWARD

Keith Root Building Services, based in Avalon Beach NSW, has won the 2023 Australian Achiever Award for Australia’s Architect Services, Building Design, Building Construction & Interior Design Services category. Now in its twenty-sixth year, the Australian Achiever Awards are an independent, unbiased award system based on assessment ratings from a business’s own customers.

The awards provide an indication of a well-run business where satisfied customers are a sign that a business is healthy, worthy of praise and increased custom.

The award system focuses on eight criteria, namely: Time-Related Service, Addressing Client Needs, Care and Attention, Value, Attitude, Communication, Perception and Referral. The criteria are rated individually in percentage terms and the final score is an amalgam of these. Anything above 80% overall is regarded as exceptional and reflects outstanding customer service.

(Click the icon to read what our customers had to say).